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All sale styles, international orders, socks, and jewelry are final sale and not eligible for a return, exchange, or store credit.

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Thank you for shopping with Lauren Manoogian.

We are committed to ensuring complete satisfaction with each of your purchases. We gladly accept qualifying returns for refund or store credit if requested within 7 days of receipt.

Qualifying returns must be from domestic US orders of full-price, unworn, and unwashed styles with all original tags attached. Shoe returns must be in original, undamaged box. Returns that do not meet our policy will not be accepted and will be sent back to you. International orders, jewelry, undergarments, marked-down styles, and any other style listed as such in the product description are final sale and cannot be returned or exchanged. All orders are considered final sale after 7 days from receipt and will not be eligible for returns or refunds. 

 

 

ECOM RETURN PROCESS

You can begin your return by clicking below:

https://laurenmanoogian.com/a/returns

 

Please have the following information ready:

/ CUSTOMER ORDER (PO) NUMBER

/ EMAIL ASSOCIATED WITH THE ORDER

/ ITEM(S) YOU WISH TO RETURN

/ REASON FOR RETURN

 

The CUSTOMER ORDER (PO) NUMBER can be easily found in the subject and body of your Order and Shipment confirmation emails, as well as on the reverse of this slip beside Cust Po#

 

 

Once submitted and eligibility is confirmed, a shipping label will be provided via email and a flat return and restocking cost of $20 will be automatically deducted from your total refund or credit amount. We kindly ask that returns are shipped within 3 days of approval. Refunds will be processed within 5 days of return receipt. You will be notified via email once your return is processed or a store credit is issued.

 

Please take care when packaging your return to best avoid any damage during transit and include order form in the return box.

 

Lauren Manoogian LLC holds the right to deny any refund that does not meet all policy requirements.

 

If you have any additional questions about your return or the process, please contact shop@laurenmanoogian.com 

 

 

407 BROOME STORE RETURN POLICY 

 

We gladly accept qualifying returns for store credit issued in the form of a LM gift card if requested within 7 days of receipt.

 

Qualifying returns must be from in-store purchases of full-price, unworn, and unwashed styles with all original tags attached. Shoe returns must be in the original, undamaged box. Returns that do not meet our policy will not be accepted. International orders, jewelry, undergarments, marked-down styles, and any other style listed as such in the product description are final sale and cannot be exchanged. All orders are considered final sale after 7 days from receipt and will not be eligible for exchanges or store credit. Please note that we do not issue refunds for items purchased in store. 

 

You can begin your return by visiting us in store at:

 

LAUREN MANOOGIAN 

407 Broome St. 

New York, NY 10013

 

You may also contact us at: 

nyc@laurenmanoogian.com

 

Lauren Manoogian LLC holds the right to deny any return that does not meet all policy requirements.

 

If you have any additional questions about your return or the process, please contact nyc@laurenmanoogian.com

 

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